Order Terms and Conditions

To ensure your shopping experience runs as smoothly and stress free as possible, here are the terms and conditions we require all customers to accept when shopping with us.

PLEASE ENSURE YOU HAVE THOROUGHLY READ THROUGH OUR RETURN, REFUND, PAYMENT AND SHIPPING POLICIES.

 

NOTICE:

Please ensure you read the description of the item you are purchasing in detail and make sure you are selecting the correct options based on your requirements. 

All our custom made wig units come customised with the bleaching of knots on lace and plucking of the hairline. This also includes basic styling such as: pinned curls or straightening with no extra cost.

We have also provided a size guide which will be available in each of the listings for our custom made units, please use this as a guidance to ensure the wig perfectly fits and to avoid any disappointment. If you would like help with this please don’t hesitate to contact us.

All Glueless Wig Units are NOT shipped with any customisation of baby hairs or cutting of the lace unless you let us know. You can do this either by sending an email or contact us by phone or choosing this option before checkout. Please note you would need your order number to hand so we can fulfil the order as best as we can.

 

PLEASE REMEMBER ORDER PROCESSING TIMES ARE LONGER DURING SALES AND BANK HOLIDAYS!

 

It is very important you check your order before you pay. Failure to read all policies and information then you accept this means you may be liable if any issues pertaining to our policy arises.

 

Digital Products - Please note: NO PHYSICAL ITEM IS SHIPPED. THIS IS A DIGITAL PRODUCT AND WILL BE EMAILED TO YOU ONCE PURCHASED. THIS ITEM IS NON REFUNDABLE, IF YOU ARE HAVING ANY ISSUES ACCESSING THE DOCUMENT THEN PLEASE LET US KNOW.

 

On the occasion that you may be dissatisfied with your experience or purchase to voice any concerns, complaints or feedback you must formally contact via email to: dalorebeauty@gmail.com

Business contact address: 24 Market Road, Doncaster, Dn1 1lp

 

We do appreciate your time so please allow up to 72 working hours for a reply. We will aim to get back to you with a resolution and try our upmost best to resolve this.

 

Your acceptance with these terms prior to check out means you have read, understood and are happy to begin the Dalore Beauty Lifestyle Experience!

 

Thank you for shopping with us!